Privacy Policy

Last updated: February 23, 2026

NorthGate Laser Creations (“we,” “us”) respects your privacy. This policy describes what data we collect, how we use it, and your rights. We are based in North Dakota and operate primarily in the United States.

Information We Collect

We may collect:

• Order and account information — Name, email, billing and shipping address, phone number, and order details (including custom text and design choices).
• Payment information — Processed by our payment provider; we do not store full card numbers.
• Communications — Emails and messages you send to us (e.g., support requests).
• Device and usage data — IP address, browser type, device type, and how you use our site (e.g., pages visited), including through cookies and similar technologies.

How We Use Your Information

We use this information to process orders, ship products, respond to inquiries, improve our website and services, prevent fraud, and comply with legal obligations. We may use email to send order updates and, if you have opted in, marketing (you can unsubscribe at any time).

Sharing Your Information

We do not sell your personal information. We may share data with:

• Payment processors — To complete transactions.
• Shipping carriers — To fulfill and deliver orders.
• Hosting and technology providers — To run our website and email.
• Analytics providers — To understand site usage (often in aggregated or anonymized form).

These parties are required to use your data only for the purposes we specify and in line with this policy. We may also disclose information when required by law or to protect our rights.

Retention

We keep order and contact information as long as needed for business, legal, and tax purposes. You may ask us to delete or correct your data where applicable; contact us at the email below.

Security

We use reasonable technical and organizational measures to protect your data (e.g., HTTPS, secure payment processing). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these or ask questions, contact us at support@northgatelaser.com.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.